president obama also recommends $400 billion in spending cuts. representative boehner's calls for $800 billion in new revenue, $600 billion in savings from medicare and medicaid, and $300 billion from other domestic programs. in a big slip for small business, confidence took a tumble in november. the national federation of independent business says its confidence index of small biz owners dropped 5.6 points last month - that's one of the largest drops the study has ever shown. the group says the fiscal fiasco in washington, along with the upcoming healthcare overhaul, is shattering optimism within the sector. however, it's not all doom and gloom. some business owners are expecting better sales and improving credit conditions in the new year. if you've had a positive experience at a jp morgan bank of late, you're not alone. the nation's largest bank by assets has jumped to first place in the american customer satisfaction index, edging out perennial favorite wells fargo. the survey interviews 70,000 customers each year on their satisfaction levels